Cancellation policy

Cancellation Policy

Subscriptions can be cancelled anytime, no questions asked.

To cancel your subscription, simply log into your account and manage your subscription settings, or email us at hello@peaksleep.com with your order number and request to cancel.

Refunds for cancellations:

If you cancel before your next billing date, you will not be charged again
If you've already been charged for an upcoming shipment but haven't received it, contact us within 7 days and we'll issue a refund
Refunds are processed to your original payment method within 5-10 business days

Pausing your subscription:

If you don't want to cancel but need a break, you can pause your subscription for up to 3 months. You'll be charged again when your pause ends, unless you extend or cancel.

Questions?